With you all the way
We also assist clients in developing a pre build ‘realistic estimate’ this ensures the client expectations are realised within their budget.
“Getting it right the first time” is a philosophy that all of Realcorp’s employees share and one we apply to all projects.
In short, we aim to:
- Provide our customers with the best value for their money.
- Strive for the highest level of integrity in our dealings.
- Work with our customers to meet their special needs.
- Provide excellent customer service and after completion follow-up support.
No compromise on quality
At Realcorp we don’t cut corners either in the quality of our people, material specifications or customer service. Our six steps to customer satisfaction are:
- Relate to the customer and deliver beyond expectations.
- Advise customers on the best route to achieve their goals.
- Make sure the customers are aware of any issues before proceeding.
- Build with top quality materials.
- Treat every project as if we were building if for ourselves to add the rare quality of pride in a job well done.
- Make sure our customers are proud of the end result.
Reassurance built into every project
We take pride in offering exceptional post build customer service. With our scheduled service warranty program, you will receive service visits after completion of the project, in addition to our 24 hours emergency service.
We’re only as good as your last project. And our next project depends on it. Every project is a well-orchestrated collaboration between diverse specialists working as a team.
Via real-time communication, we ensure total co-ordination during every step of the process between the client, architect, engineers, subcontractors, material suppliers, municipal authorities and other team members.
We oversee and take sole responsibility for overall management of the construction process, freeing you to concentrate on your business.
On budget, Our aim.
We maintain strict budget control in a number of ways.
Firstly, our purchasing power and knowledge of the supplier and subcontractor market allow us to obtain the best possible value for every construction Dinar.
Secondly, our adherence to cost-discipline scheduling and critical-path purchasing offers additional savings.
Finally, real-time reporting provides you with sufficient lead time to make informed business decisions that further controls costs.
On time, everytime
The secret to finishing on time is planning ahead.
Realcorp has mastered the delicate art of concurrent phasing, which calls for overlapping the design, engineering and construction processes to accelerate completion.
Often this means preparing construction documents when land acquisition is finalised and ordering long-lead time materials whilst the design documents are being processed. The result is early delivery and cost savings.
A 100% safety record
Safety is a value that is fundamental to our culture. Realcorp has earned an industry leading record of achieving zero lost-time incidents on all our projects. Year after year, our zero accidents philosophy helps put our safety performance right at the top of the industry.
At Realcorp, we believe that every accident, and therefore every injury is preventable, and we embed that philosophy into every project through a combination of technical field procedures and ongoing training programs.
Safety benefits our customers
Every employee has stop-work authority. If it’s not safe, don’t do it. We also ask our subcontractors and partners to adopt our commitment to safety and health. The result is exceptional safety performance, even in hazardous work environments, severe weather and remote locations.
Our dedication to safety helps keep workers safe and it also pays off our customers. Their operating costs go down and productivity goes up because less time is lost to accidents. And our people go home to their families safely each day.
Realcorp appreciates how important it is to not only think about the present, but to consider the future. Each project is analysed throoughly in the initial phases to ensure that the surrounding environment is impacted as little as possible, and that environment friendly technology is implemented in each project.
Environmental evaluations include tree relocation and community beautification projects.
Realcorp has made the commitment to insuring that today’s environment will be around tomorrow.